btc bdt Privacy Policy

1. Introduction and Scope

btc bdt treats the protection of users' personal information as its highest priority. This privacy policy applies to all services provided through the btc bdt website (btcbdt.cam) and its associated mobile applications.

The terms set out in this policy are linked to btc bdt's Terms and Conditions and together form part of the agreement between you and us. By using the site or creating an account, you are considered to have accepted this privacy policy.

This policy is designed for users residing in Bangladesh. All services on the site are available only to individuals aged 21 or above.

2. Types and Methods of Data Collection

btc bdt collects data in two main ways: information you provide directly, and information recorded automatically while you use the site.

2.1 Information You Provide

Information you supply during account registration and use of services includes:

• Full name and date of birth
• Valid email address and mobile number
• National ID card or passport details for identity verification
• Financial transaction details — such as bKash, Nagad, Rocket, or Upay account numbers
• Messages or documents you send when contacting the support team

2.2 Automatically Collected Information

When you use the btc bdt platform, certain technical information is recorded automatically:

• Device type, operating system, and browser version
• IP address and approximate geographic location
• Time of access, pages viewed, and navigation patterns
• Gaming session data — bet amounts, win/loss records, and duration of activity
• Data obtained through cookies and similar tracking technologies

3. Purposes for Using Your Data

btc bdt uses collected data only for legitimate and specific purposes. No data is processed unnecessarily.

• Account management and identity verification: For registration, login, and confirming your identity.
• Processing financial transactions: To complete deposits and withdrawals securely.
• Fraud prevention and security: To detect multiple accounts, unusual activity, or fraud and keep the platform secure.
• Customer support: To resolve your complaints or questions quickly and effectively.
• Service improvement: To analyse user experience and raise the overall quality of the platform.
• Promotional communications: Subject to your consent, to inform you of relevant offers and updates. You may opt out of these communications at any time.
• Responsible gaming: To monitor gaming behaviour and provide support or warnings where needed.

4. Sharing Data with Third Parties

btc bdt never sells your personal data or transfers it to others for commercial purposes. However, data may be shared in the following limited circumstances:

4.1 Service Provider Partners

Certain trusted third-party services are used for payment processing, technology infrastructure, and customer support. These partners are given only the access necessary to perform their functions and may not use that data for their own purposes.

4.2 Legal Obligations

We are required to provide data in response to lawful requests from government authorities or court orders under applicable Bangladeshi law. btc bdt does not provide any data beyond what the law requires.

4.3 Corporate Changes

In the event of a business merger or acquisition, user data may be transferred to the new entity. Users will be notified in advance if such a change occurs.

5. Cookies and Tracking Technologies

btc bdt uses cookies to keep the platform running properly and to improve the user experience.

5.1 Types of Cookies

• Essential cookies: Required to maintain login sessions and ensure security — these cannot be disabled.
• Functionality cookies: Used to remember your preferred language and settings.
• Analytics cookies: Help improve service quality by analysing how the site is used.

5.2 Cookie Controls

You can block or delete cookies through your browser settings. However, disabling essential cookies may limit some core functions of the site.

6. Data Security Measures

btc bdt maintains industry-standard technical and organisational measures to protect your data.

• SSL encryption: All communication on the site is encrypted using SSL/TLS, so data cannot be read by outside parties during transmission.
• Secure data storage: Personal and financial data is stored in encrypted databases. Passwords are not stored in plain readable format.
• Access controls: Only authorised staff may access personal data, and only when specifically required.
• Regular security audits: Security audits are conducted regularly to identify and promptly address potential vulnerabilities.
• Two-factor authentication: OTP-based verification is available to add an extra layer of security when accessing your account.

That said, no method of transmitting data over the internet is entirely risk-free. btc bdt is committed to the highest level of protection, but no system can be guaranteed to be 100% secure. Use a strong password for your account and do not share it with anyone.

7. Data Retention Period

btc bdt retains your data only for as long as necessary. The following factors determine how long data is kept:

• Account-related data is retained for as long as your account remains active.
• Financial transaction records are kept in accordance with applicable legal obligations.
• After account closure, certain data may be retained for a limited period for fraud prevention and legal purposes.
• Once the set period has passed, data is securely deleted or anonymised.

8. Your Rights

You have certain important rights over your personal data, which btc bdt respects.

8.1 Right to Access

You may request to know what data btc bdt holds about you. Contact the support team and, after identity verification, details of the data will be provided.

8.2 Right to Correction

If any information in your profile is incorrect, you may request a correction. Some details can be changed directly from your account settings; for others, you will need to contact the support team.

8.3 Right to Deletion

In certain circumstances, you may request that your data be deleted. However, some data may need to be retained due to legal obligations or ongoing disputes.

8.4 Right to Opt Out of Promotional Communications

You may stop receiving promotional emails or messages at any time. This can be done by changing your account notification settings or by informing the support team.

9. Protection of Minors

All btc bdt services are strictly for individuals aged 21 or above. No one under the age of 21 is permitted to create an account or use the platform.

Age is verified at registration. If a user is found to have opened an account using false information, that account will be closed immediately and the associated data deleted.

If a parent or guardian believes their minor child is using this platform, please contact us without delay. Detailed guidance on responsible gaming is available on our dedicated page.

10. Policy Changes

btc bdt reserves the right to update this privacy policy from time to time in line with changes to the scope of services, technology, or the legal environment.

Advance notice of significant changes will be sent to your registered email or through the platform. Continued use of the site after changes are made will be taken as acceptance of the updated policy.

The "Last Updated" date at the top of the page indicates when the policy was most recently revised. You are advised to check this page regularly to stay up to date.

11. Contact

For any questions, concerns, or requests regarding this privacy policy, contact the btc bdt support team:

• Live Chat: 24 hours a day, 7 days a week — support available in Bengali and English
• Email: [email protected]

To learn more about us, visit our About Us page. The FAQ section may also be helpful for answers to common questions.